There are six versions of Office 2010: Starter, Home and Student, Home and Business, Standard, Professional, and Professional Plus.
I haven't got the time to do the math, but consider the variables...
6 versions of Office 2010
2 versions of Office Web Apps (personal and enterprise)
2 or more versions of SharePoint
2 versions of Word files... doc. and .docX
Employees working with previous versions of Word and Office 2007, and Office 2003
Updates for all the different versions.
equals =
Support nightmare.
It really shouldn't have to be this difficult or complex.

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